availability  n. 可用，可用性

不论通过电话、还是当面询问，酒店的服务员首先会说：

How may I help you?

我有什么可以帮你的吗?

你可以直接问：我想知道你们还有空房吗?而这句话在实际生活中有下面4种表达方式：

1. I would like to know if you have availability?

2. Do you have any free rooms?

3. Do you have any rooms available?

4. Do you have any vacancies?

询问酒店是否有空房，对方首先会向你确认入住时间：

What date you expect to check in?

您预计哪天入住呢?

在回答时要提供自己的入住日期，当然预计会住几天也最好一并告知。可以这样说：

I want to check in on August 9th，I ll be there for XX nights.

我8月9号入住，预计会住XX晚。

其他常用口语：

办理入住手续：check in

离开酒店：check out

前台：reception desk

房间服务：room service

洗衣服服务：laundry service

欧式早餐：continental breakfast 简单的早餐，包括咖啡、果汁、牛奶、面包等。

WiFi密码：WiFi password

Check in please. / Check out please.

我要入住。/ 我要离开了。

- I have a reservation for today.

我今天有预订的房间。

- What’s your last name?

你的姓是什么?

Can I see your ID please?

能给我看下你的证件吗?

Is breakfast included?

包早餐的吗?

Excuse me, what’s the wifi password?

请问WiFi密码是多少?

You are all set.

都办好了。

对不起，今天晚上都订满了。

I m sorry. We re all booked up tonight.

I m sorry. We are quite full tonight。

I m sorry, all the tables are booked tonight。

*用booked up或booked来表示“订满了”。

要等多长时间?

How long is the wait?

How long do we have to wait?

Is the wait long?

等的时间长吗?

We can wait.

我们可以等。

What time can we make a reservation?

可以预订几点的?

*make a reservation “预订”。

How late are you open?

一直营业到几点?

*How late…?表示“……到几点?”

What is the price of a dinner course?

一顿饭多少钱?

- Hello, this is the Park Restaurant. May I help you?

您好，这是公园餐厅。我可以为您服务吗?

- We are a group of eight.

我们一共8个人。

I d like to reserve a table for eight.

我想订八个人的餐。

I d like to make a reservation for eight people at six o clock tonight.

我想订餐。今天晚上6点，8个人的位子。

*make a reservation “预订”。

Could we have a table close to the band?

我们能不能要张离乐队近一点儿的桌子?

*close to… “离……近一些”。